Privacy & Cookies Policy

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Personal Information (GDPR) We collect personal information when you knowingly and actively provide it, such as when you contact us, or request information.

 

By submitting a request or enquiry, you consent to Keyframe Product Management contacting you and providing the requested services or information. The personal information you provide will only be used by Keyframe Product Management and will not be disclosed to any third party unless required by law.

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Personal information includes details that may be used to identify or locate an individual, such as full name, postal address, email address, phone number, or other non-public information associated with these details. We use your personal information to communicate with you, respond to enquiries, and send marketing or promotional messages.

 

Your personal information will never be given, shared, or sold to a third party.

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If you post or send offensive, inappropriate, or objectionable content anywhere on our site, we may use the information we hold about you to prevent such behaviour.

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All our email marketing communications provide an option to unsubscribe at any time.

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Keyframeproductmanagement.com is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

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Marketing Emails We use a marketing service provider to manage our database. It is our responsibility to ensure that this provider is committed to data protection and GDPR compliance. Any personal contact information stored within this service will be held securely and in compliance with relevant data protection regulations.

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If your personal contact information is in our database, this is because we have had prior contact with you at a trade show, event, or through other Keyframe Product Management marketing activities.

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Keyframe Product Management does not purchase email databases from third parties and only communicates with individuals or organisations who have granted permission.

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Non-Personally Identifiable Information We automatically collect non-personally identifiable information when you visit our website. This includes details such as your Internet Protocol (IP) address, browser type, browser language, date and time of your visit, and the web page visited immediately prior to ours.

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Keyframe Product Management will not attempt to track or identify individual users except in cases where there is reasonable suspicion of unauthorised access to our systems. We reserve the right to identify and track users who are suspected of attempting to gain unauthorised access to our website or digital resources.

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As a condition of using this site, all users consent to Keyframe Product Management using access logs to track any individuals reasonably suspected of unauthorised access attempts.

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All log file information collected is kept secure, and no raw log file access is provided to third parties.

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Images and Logos The names, images, and logos identifying Keyframe Product Management, our partners, and our products or services are proprietary marks of Keyframe Product Management and/or third parties. Any images, logos, or trademarks belonging to third parties remain the legal property of their respective owners. Copying or using our logo or any third-party logos or images from our website is not permitted without prior approval from the relevant copyright holder.

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How We Use Cookies Cookies are small text files stored on your device when visiting websites. We use cookies to improve your experience and personalise your interactions with our site.

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Cookies are categorised as follows:

• Session Cookies – Temporary cookies that are deleted when you close your web browser. These help improve website navigation.

• Persistent Cookies – Remain on your device until manually deleted or expired. These may store details such as previously submitted form data for future visits.​

 

You can disable cookies on your device, but this may affect the functionality of our website and other sites. It may also delete saved login details, so ensure you have a record of them before clearing cookies.

 

Essential Cookies 

 

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Non-Essential Cookies These cookies enhance user experience and provide anonymous insights into website engagement.

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• Functional Cookies – Track the pages you visit. This data, collated by Google Analytics, helps us understand how visitors interact with our website, improving its usability.

• Targeting Cookies – Allow social media sharing (where applicable).​

 

Data Sharing Policy We do not share personal information with third parties unless required by law.

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For any queries regarding data protection or to contact our data compliance officer, contact@keyframeproductmanagement.com

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We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.